Frequently asked questions
Processing and fees
What security measures are in place for traditional credit card processing?
Traditional credit card processing systems use encryption, tokenization, and compliance with PCI DSS standards to ensure secure transactions.
What fees come with traditional credit card processing?
Traditional credit card processing fees include interchange fees, assessment fees, and processor markups. These costs depend on the type of card and how much you process.
Which fees can't you remove?
The fixed acquirer network fee and the PCI fee stay on every statement. We go through every other fee on your statement with you in the savings review.
Will you pay my current processor's early termination fee?
No, we don't cover termination fees from another processor. Send your contract terms with your statement, and the review will show whether your monthly savings cover the fee.
Cash discounting
What does surcharging mean?
Surcharging means adding a small fee when customers pay with a credit card. It helps cover your processing costs.
How does dual pricing or cash discounting work?
Dual pricing or cash discounting lets you offer a lower price for cash payments while keeping card prices slightly higher to cover processing fees.
Why choose dual pricing or cash discounting?
Dual pricing or cash discounting helps you save on processing fees, encourages cash payments, and keeps pricing clear for your customers.
Is dual pricing or cash discounting legal?
Yes, dual pricing or cash discounting is legal as long as you clearly show both cash and card prices to your customers.
Ask us directly
Call or text and you'll talk to someone here in Colorado Springs, not a call center.